Accessibility Statement

This accessibility statement applies to the service https://helkamavelox.fi and was prepared/updated on July 2, 2025. The service is subject to the Act on the Provision of Digital Services, which requires that public online services be accessible.

Accessibility of the Service

The accessibility of the service has been assessed by an external expert organization.

Accessibility Status of the Digital Service
Largely complies with accessibility requirements.

The accessibility of the online store has been considered both technically and visually to enhance usability. Product information is provided as clearly and comprehensively as possible, and the purchasing process has been made as guided as possible. Extensive accessibility testing has been conducted on the site, and all major issues have been addressed.

The site includes embedded content produced by third parties, for which the website administrator has no control over the accessibility.

Service-Specific Additional Requirements
Helkama aims to consider different user groups in the design of its products. For example, our range includes bicycles with low step-through frames, upright riding positions, and coaster brakes, which make cycling easier for many users. Our electric-assist bikes enable cycling for those who may no longer be able to use traditional bicycles. E-biking is a joint-friendly mode of transportation where the effort and speed can be adjusted to suit the rider.

General Description of the Digital Service
Helkamavelox.fi is a web store intended for consumers, offering bicycles, accessories, and spare parts. These products can be purchased and ordered based on the availability announced by the manufacturer.

Did You Notice an Accessibility Issue with Our Digital Service?
Let us know by emailing info@helkamavelox.fi and we will do our best to correct the issue.

Supervisory Authority
If you notice accessibility issues on the site, please first provide feedback to us, the site administrators. A response may take up to 14 days. If you are not satisfied with the response you receive, or if you do not receive a response within two weeks, you can submit a notification to Traficom. The Traficom website provides detailed instructions on how to file a notification and how the matter will be handled.Contact Information for the Supervisory Authority
Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision
P.O. Box 320
FI-00059 TRAFICOM
Website: https://www.saavutettavuusvaatimukset.fi/en
Email: saavutettavuus(at)traficom.fi
Telephone (switchboard): +358 29 534 5000